Support as a Service for eCommerce
Help your customers faster with 24/7 Support as a Service. We match your brand voice with weekly training, QA, documentation and agent onboarding.
Email and chat support for SaaS companies
Support as a service includes all management, training and QA. We respond to your customers and troubleshoot issues 24/7. We can provide either frontline support or plug into your existing support system to help with off-hours support.
Elastic, pay per response pricing
Pay per response pricing guarantees response times, coverage and quality. Our services is elastic and scalable with no lock-in contracts. It goes up when you need us and goes down if you respond to more conversations with your internal team. You can choose to use us when you want.
Nurture leads and schedule sales calls
For many of our clients, we provide pre-sales support, either helping potential customers or filtering and collecting leads for sales teams. By being available 24 hours, you can also grow your total lead pool. Learn more about live chat support here.
